We stopped overseas shipping due to the loss in revenue due to numerous lost and fraudulent orders. We have set up distributors overseas to facilitate the shipping dilemma. We apologize for the inconvenience.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate your return,please email email@example.com
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 48 hours.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to:
The Hair DIagram
1420 Paramount Drive Suite G ,
Huntsville, Alabama US 35806.
To return your product, you should mail your product to:
The Hair Diagram
1420 Paramount Drive
Suite G Huntsville, Alabama US 35806
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Please send tracking for all returns. We don’t guarantee that we will receive your returned item.
We do not accept returns for used products. Please contact firstname.lastname@example.org for problems with products. Our products do not have a money back guarantee. We can offer assistance to all customers with application problems.