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Yes, we currently ship to Canada and The United Kingdom.
Please check the @boldholdlacewigtape Instagram account for Distributors overseas.
Please email firstname.lastname@example.org for details.
Shipping and handling is free for orders of 1lb or less to all shipping addresses in the United States.
Orders of weighing more than 1lb will have a shipping fee included.
Priority Shipping is avavilabe for all orders.
We use the United States Postal Service (USPS) for smaller orders and United Parcel Service (UPS) for larger orders.
We use DHL Express for shipments to Europe.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate your return, please email email@example.com .
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 48 hours.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
We only replace items if they are defective or damaged.
To return your product, you should mail your product to:
The Hair Diagram
270 Production Ave
Madison, Alabama 35758
We will send Pre Paid shipping labels for all returns from our website. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please send tracking for all returns. We don’t guarantee that we will receive your returned item.
We do not accept returns for used products. Please contact email@example.com for problems with products.
We can offer assistance to all customers with application problems.
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